FAQ - EN
Can I visualise the Digital Earth Africa Coastlines service in the analysis sandbox?
YES! A notebook named "Coastlines" has been developed to do just that. This notebook will demonstrate how to load, plot, and conduct a simple analysis using the `Digital Earth Africa Coastlines <>`__ product. You can find it under the Datasets ...
Why are there duplicate notebooks in my Sandbox repository?
Some Sandbox users may notice that there appears to be duplicate or out-dated notebooks in their Sandbox home directory. They may appear with slightly different titles, as for the “ALOS_PALSAR…” notebooks below. In this example, we can see that the ...
I forgot my DE Africa Sandbox username
Please submit a ticket with the title “Forgot DE Africa Sandbox username” and include the email address associated with your Sandbox account. DE Africa Learning Platform accounts cannot be used to log in to the DE Africa Sandbox. Please make a ...
Dask “spill to disk” errors
Dask-enabled notebooks may throw errors such as “No space left on device”. This is caused by Dask spilling data to disk when memory limits are reached. Option 1: Edit the Dask config file to prevent spilling to disk. Open a Terminal from the Sandbox ...
Pod failed to spawn
This can intermittently happen when logging in to the Sandbox and starting up a server. Refresh your browser and follow the prompts to relaunch the server. If the problem persists after several tries, please submit a ticket.
File Save Error: 502 Bad Gateway
Your disk may be full. Users are allocated a finite space on the Sandbox for file storage. Delete large files (such as high-resolution images) to free up more disk space. You can back up files to your local drive by right-clicking the file and ...
How can I export Geotiffs from the Sandbox?
There are different ways to export the DE Africa datasets and services rasters or the results of your analysis in a Geotiff format. The detailed information can be found here on the Digital Earth Africa User Guide website.
Create an account on the Sandbox
Visit https://sandbox.digitalearth.africa/ . Click Sign up. Fill in the Email, Name and Password fields. Passwords must be at least 8 characters, and contain at minimum a lower case letter, an upper case letter and a number. Record your username ...
Change Sandbox interface language to French
From October 2021, the Digital Earth Africa Sandbox is available in two interface languages: English and French. Users can change their language setting after logging into the Sandbox. This will cause the page to refresh, so it is recommended to do ...
What are the details of Sept 2021- Feb 2022: DE Africa Sandbox Large Instance Trial?
Sept 2021- Feb 2022: DE Africa Sandbox Large Instance Trial The Digital Earth Africa Sandbox is a cloud-based computational platform that operates through a JupyterLab environment. It provides a limited, but free compute resource for technical users ...
What are DE Africa Sandbox Terms and Conditions?
You can find DE Africa Sandbox Terms and Conditions here: https://docs.digitalearthafrica.org/en/latest/sandbox/termsconditions.html
My kernel has crashed. What do I do?
The Digital Earth Africa Sandbox has a finite amount of processing power allocated to each user. This means if you attempt to load or calculate a lot of data, the kernel may crash. You will see a message like this: You will not lose any files, but ...
I accidentally deleted a pre-loaded notebook in the Sandbox. How do I get it back?
The DE Africa Sandbox session automatically loads several folders of default notebooks. If you have accidentally deleted any of the folders or notebooks, they can be restored by restarting the server. Save any open working files. Select File -> Hub ...
I forgot my DE Africa Sandbox password. How do I reset it?
Visit the Sandbox homepage at https://sandbox.digitalearth.africa/hub/login and click Login or Sign up. Click Forgot your password? and follow the instructions to reset your password.
I didn’t receive a Sandbox verification code email.
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